Background Information
AXYS Technologies Inc. (AXYS) is a dynamic company committed to providing advanced technology products supported by a superior level of customer service for over 25 years. AXYS manufactures environmental data acquisition systems with a focus on data acquisition systems for routine weather and sea state monitoring.

This position provides an excellent benefit package and the potential for career growth with our team of dedicated professionals. If you strive for excellence and like to work in a fast-paced, dynamic environment, consider joining the AXYS team.  

The Position

As part of our Services Group, you will participate on both in-house assignments fulfilling service upgrades/repairs to AXYS manufactured/owned equipment or as part of a commissioning/service crew deployed for field operations, along with a variety of technical support duties. 

Key Job Elements

•  Position will entail both Domestic and International travel up to 30% of the time for the commissioning or repair of AXYS manufactured systems and equipment.
• The work conditions can range from work camps, to industrial facilities to a variety of ocean vessels. Physical demands include working at sea, outdoors in all seasons and some work at heights.
• Technical support; to carry out analysis of customer issues and provide solutions. Will include direct client liaison regarding technical Q & A and troubleshooting.
• Depot based system diagnostics, repair and upgrades to AXYS manufactured equipment, as part of our RMA process.
• Documentation of work assignments.
• Development of specific written work instructions and technical manuals.
• Comfortable training end-users in AXYS systems operation (hardware, firmware and software) and service. 
  

Desired Qualifications

• Recognized electronic technology diploma or equivalent required.
• 3+ year's industry experience.
• Strong PC skills, MS OS, Networking, SQL Database, FTP protocols, Remote applications (VNC/remote desktop).
• Must have solid understanding of microprocessor operation, data acquisition, sensors and telemetry.
• Must be experienced in troubleshooting such systems.
• Besides excellent electronic skills, the candidate also has a solid understanding of field operations, mechanical equipment and systems and the ability to assemble such electromechanical systems.
• The applicant must be a mature team player able to work under the pressures of a fast paced environment.
• Should be self-motivated to perform a wide variety of hands on technical tasks to achieve set goals.
• Excellent analytical and communication skills (verbal and written - in English).
• Customer focused.
• Experience giving technical training.
• Trained in quality assurance (ISO 9001-2008) processes.
• Knowledge and use of CRM software and case management system.
• Ability to travel domestically and internationally without restrictions.
• Able to work independently with minimum supervision and proactively in a team environment.
• Focused on getting the job done, right.
• Drivers’ license.

Response Information

If your skills and capabilities match the requirements of the above position, send your resume with references and a cover letter outlining your expectations, goals and related experience relevant to this position to AXYS Technologies Inc.

Email: hr.ati@axystechnologies.com  Include the job title in the subject heading

Fax: 1 (250) 655-5856

Note: Samples/Descriptions of previous relevant work and projects may be required prior to candidates being selected for interviews.

No phone calls please.

*Although we thank all applicants for their submissions, only those selected for an interview will be contacted.

See our website for further details:    www.axystechnologies.com