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Field Service & Technical Support
Field Service & Technical Support
Training
Training can be done at our facility prior to shipment of product
or at the system destination. Our technical staff has trained
new clients in the operation and the maintenance of our products
both during commissioning and as stand-alone training sessions.
To view sample training curriculums please click: TRIAXYS™ Training (coming soon) or MetOcean
Buoy Training.
Product Development and Engineering Programs
An active in-house product development program supplies high-quality
products and support services to our clients. Continuing product
line refinements and features ensures that your product can keep
up to date with the latest software upgrades. AXYS Technologies Inc's (AXYS) development
programs are a mix of both core-developed technology along with
collaborative programs including:
Past projects have included Storm Wave Studies (SWS-1&2)
off Canada's East and West Coasts. A specially instrumented 6m
NOMAD Buoy using high speed sampling systems is used to monitor buoy
motions and wind & wave measurements in high sea states.
Other intercomparison and calibration programs have been completed
with Environment Canada and the Field Research Facility (DUCK).
Custom Data Acquisition Systems
The flexible hardware and software architecture of the WatchMan500™ system
makes provision of custom-built data acquisition systems economically
feasible for many different types of applications. Programs have
included ship motion studies, industrial process monitoring, and
enhanced DCP's in severe climate applications. Please contact
us for more information
Repair and Calibration
A service and production laboratory is located at AXYS' head
office in Sidney, B.C. Canada. These facilities are capable of
repairing all of our manufactured instrumentation. Modifications
or repairs to any of the aluminum buoys are easily accommodated
at nearby fabricators.
This facility is certified by the National Research Council
of Canada to provide wave instrument calibration for government
run/regulated programs. Compass calibrations are performed by
AXYS' personnel at the nearby Institute of Ocean Sciences magnetic
calibration facility.
Marine Mooring Design
Our staff has significant oceanographic
mooring experience from
our past 25 years of operations. In addition AXYS holds an extensive
library of proven mooring designs developed in-house and from
other oceanographic institutes/users around the world. The Canadian
network of meteorological buoys utilizes proven mooring designs
with operational life expectancies of greater than 7 years. Mooring
designs are checked on static and dynamic mooring simulation
software to ensure optimal performance and survivability. Call
for your custom mooring design.
Click here for TRIAXYS™ mooring requirements, diagrams
and photos.
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